In this HBR article, Gianpiero Petriglieri explores the psychology behind effective crisis leadership.
Link to Article: Psychology behind Effective Crisis Leadership
It is often said that a strong vision makes a good leader. But in a crisis, people don’t need the vision to inspire them–they’re already raring to act. Instead, they need what psychologists call “holding”–leaders who acknowledge their emotions and give them a sense of context and reality. Holding allows people to channel their desire to act into something purposeful, and it allows them to more fully be themselves