Leadership Resources

Leadership Resources from the Carlson Executive MBA Program

Crucial Conversations Tools for Talking When Stakes Are High

Successful sprouting of divergent perspectives is dependent on whether there exists a conducive environment to foster effective dialogue. When planning to engage in a bold, inclusive conversation, we should all consider the following: Identify the problem and understand why there is need for a crucial conversation? Who should be part of the dialogue, and why? What is the message? What is the desired outcome? How should the conversation be conducted? Where the conversation should be held? When will the conversation take place?