Leadership Resources

Leadership Resources from the Carlson Executive MBA Program

What Starbucks Can Teach Facebook About Crisis Leadership

Great comparison of Starbucks and Facebook who both went through very public crises recently. To the author, Starbucks got it right; Facebook got it wrong, in terms of crisis leadership. Starbucks is in a far better position to minimize internal and public damage as an outcome to a racist incident in one of their stores. Enjoy!